Legal

Privacy Policy

Last updated: June 20, 2026

Dukaanix ("Dukaanix", "we", "us", or "our") provides billing and inventory software for shopkeepers and small businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or app, you agree to the practices described here.

1. Information we collect

• Account information — your name, business name, email address, and phone number when you sign up.
• Business data — invoices, products, inventory, and customer records you create in the app.
• Payment information — processed securely by our payment partners; we do not store full card details.
• Usage data — device, browser, and how you interact with our service, to help us improve it.

2. How we use your information

• To provide, operate, and maintain the Dukaanix service.
• To process subscriptions and send service-related communication.
• To improve features, security, and customer support.
• To comply with applicable laws, including GST and tax regulations.

3. How we share information

We do not sell your personal information. We share data only with trusted service providers (such as hosting and payment processors) who help us run Dukaanix, and when required by law.

4. Data security

Your data is backed up and stored using industry-standard safeguards. While no system is completely secure, we work hard to protect your information against unauthorised access, loss, or misuse.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. You may request deletion of your data at any time.

6. Your rights

You can access, correct, export, or delete your personal data by contacting us. We will respond in line with applicable data-protection laws.

7. Cookies

Our website uses cookies and similar technologies to keep you signed in and to understand how the site is used. You can control cookies through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.

9. Contact us

Questions about this Privacy Policy? Email us at support@dukaanix.com.

This document is a general template and not legal advice. Please have it reviewed by a qualified professional before relying on it.